Christmas Opening Hours

While we are enjoying celebrating and spending time with friends and family this Christmas, we just wanted to let you all know our opening hours should you be popping in. 

Christmas Eve – 9.00 to 13.00pm

Christmas Day – Closed

Boxing Day – Closed

27th Dec – 9:00 to 13:00pm

28th Dec – 9:00 to 13:00pm

29th Dec – Closed

30th Dec – 9:00 to 13:00pm

31st Dec – 9.00 to 13.00pm

1st Jan – Closed

Should you need any emergency help outside of these hours please contact the relevant person below:       

  • Electrics – Baldwins 07868054298
  • Plumbers / Gas Engineers RPS 07968031772 (covering Rotherham /Doncaster and Sheffield properties)
  • Plumber / Gas Engineers Ignite 07984172323 (covering Sheffield properties)
  • Locksmith – Bradley 07584550933 (covers boarding up windows /doors, gaining entry and changing locks)                                                                                  

Please do not call out of hours if your maintenance issue is not an emergency, as the cost of the call out will be your responsibility.

The following would be considered as an emergency:

  • Severe water leak
  • No power to the property, you would need to check the fuse box and that this is not a power cut in the area – you can do this by calling 105
  • Locked in / out – if this is due to tenant fault then you will be responsible for this cost.
  • Break in

We know that over the winter months issues can arise in a property due to cold weather. See our top tips below:

Stopcock – Where is the stopcock located?

If there is a burst pipe or other emergency related to plumbing youshould be aware where the mains water supply is and how to turn it off. 


You may already know that the heating comes on and goes off at certain times but make sure you know exactly how the heating system functions. It’s best to leave the heating on low if you are thinking about going away for Christmas and the New Year or set the timer so that the heating continues to come on regularly whilst you are away.

Timed lighting

If you are going to be absent from the property during the festive period or at any other time, lighting timers are an excellent way to deter burglars. If your landlord has not installed them, it could be worth speaking to them to see if they are happy to do so.

Fuse Box

Whilst you may know where the fuse box is, keep a torch somewhere handyso that if there is a blown fuse or a switch trips, you can find your way to iteasily without having an accident.


Condensation occurs usually in rooms that don’t have great ventilation or heating and in poorly insulated properties. In the winter, condensation problems are worse and can mean mould could form, which in turn damages the paint work, fixtures and fittings.  Maintaining an even temperature in the property will help in reducing condensation.

Burst pipes

If your landlord has not insulated the pipes, it’s a good idea to ask for this to be done. However, if the heating comes on at regular intervals or is left on at a low temperature this will reduce the potential of the pipes becoming frozen.

We hope everyone has a fantastic Christmas break, and we look forward to seeing you all in 2019.

Shared Ownership Event Gallery

Our recent Shared Ownership event at New York Stadium, Rotherham was a real success.

We were able to offer guests an insight into how the scheme works, the benefits and dispel any myths. Guest also heard from our guest speakers about the importance of Shared Ownership, staircasing, how to find a home that’s right for you and much more!

Have a look through the images below and find out more about the event here.

Shared Ownership Event

Shared Ownership is a great scheme for not only first-time buyers but those already on the property ladder. It enables you to buy a share in your home (usually between 25% -75%) and pay subsided rent on the rest – find out more here.

The only thing is, not many people are aware of the scheme and how it works. So, to offer some advice and guidance we decided to host an Shared Ownership event at New York Stadium, Rotherham in May.

We were joined by Anne Marie Lubanski, Strategic Director at Adult Social Care, Housing and Public Health; our own Chantelle Hardie and Natalie Newman talking about her own experience of Shared Ownership.

Guests were able to speak to industry experts, hear first-hand from people living in Shared Ownership homes, get 1-1 advice and ask all their questions about the scheme. They also had the chance to have a first look at some of the new developments in the area, including The Bellows.

We had such a fantastic evening, and it was great to be able to show guests why Shared Ownership is a good route to go down.

If you didn’t get chance to come along, don’t worry as you can watch Chantelle explain about Crucible’s services here. And, you can hear more about Natalie’s Shared Ownership journey here.

For more information give us a call on 01709 500 333.

“It’s a really good way of getting on the property ladder.”

New homeowner and engineer Oliver had been on the hunt for his own place for years but couldn’t afford a deposit by himself. That when he turned to Shared Ownership as an affordable way onto the property ladder, and now after two years of paying both rent and mortgage, owns 100% of his flat.

“I’d wanted to buy my own place for a while, but I couldn’t get a mortgage for a whole house by myself. That’s why shared ownership seemed like a good way of getting my foot on the property ladder. I also really liked that over time, when I could afford it, I would be able to buy more shares.

“I didn’t know too much about shared ownership before the process. Everyone was helpful and took the time to explain all the little details, so I felt confident that it was for me.

“It was quite an easy process, and everything seemed straight forward when it came to the sale. The hardest thing for me was the application processes and waiting for surveys to be done – but I think that’s the same with any property you buy.

“Over a couple of years of paying rent and my mortgage – which was a manageable amount – I had saved up enough to buy the remainder of the house which I was really excited about. It feels fantastic coming home each day to my very own front door.

“I really would recommend Shared Ownership – it’s a fantastic way of getting a foot on the property ladder and getting a mortgage started.”

For more information on Shared Ownership give one of our team a call on 0114 241 3430.

Shared Ownership – what’s true?

You’ve been thinking about applying for a Shared Ownership property and the scheme feels like the right choice … but then you hear some things on the grapevine that have you questioning whether it is the best option for you.

We’re here to put those worries to rest by giving you the truth behind the myths you’ll have heard about Shared Ownership homes.

  • I’ll be sharing my home with someone.

With shared ownership you won’t be sharing your home (well apart from who you choose to share with!). The scheme means you buy a share in a property, paying a mortgage on the share you own and subsidised rent on the rest.

  • Shared Ownership is only available to first-time buyers.

Although the scheme is a great way for first-time buyers to get onto the property ladder, it isn’t just available to them. As long as you meet the eligibility criteria and you don’t own another home (if you are in the process of selling yours, that’s ok) you can apply for a shared ownership home.

  • It’s more expensive than renting.

In most cases, it’s actually cheaper than renting privately – and you have the added benefit of owning part of your home! With shared ownership, you’ll pay a mortgage on the percentage share you own and a subsidised rent on the remainder.

  • You can never actually own your home.

Once you’ve bought your shared ownership property, you’re able to buy more shares when you can afford them – known as staircasing. As you buy more shares, the amount of rent you’ll pay decreases and in most cases you can actually buy 100% of your home.

  • You can’t sell a shared ownership home.

When you want to sell your home, you just need to let your housing provider know so they can try and sell it first to anyone on their waiting list. If this time passes and there has been no sale, you can them sell the property privately or through an estate agent.